Return Policy
Furniture Loft does not offer returns, refunds or exchanges of any kind. Defective products or Damaged products will be handled as stated below.
Defective Products
Most of our products include a one-year parts and labor warranty. See your product literature or speak with one of our product experts for details. If your product is defective upon arrival, notify Furniture Loft of the problem within 48 hours of receiving goods.
Damaged Products
Upon delivery, inspect your product for damage. If the product is damaged, you have the right to refuse the delivery. We will contact you to schedule another delivery. If you are picking up your purchase, please inspect your item for damage. Damage due to customer transporting is not covered. For more information, you can call or email us at the phone number or email address found on our
Final Sale Policy
Once a purchase or a special order has been made, Furniture Loft does not offer exchanges, returns or refunds of any kind – even if not yet delivered. A purchase made is considered a final sale. Shipping and handling charges from our warehouse are non-refundable. Customers are responsible for shipping charges incurred when purchasing a product.
The customer agrees to the terms and conditions published above when they place a completed order with our company. In addition, the customer authorizes their credit card company to abide by these terms. We reserve the right to cancel orders at any time.
Shipping Policy / Delivery Policy
Please be assured that your items will ship out as soon as possible from the date of purchase. If a special order is placed, please anticipate a longer delivery time. You will be notified once the item has been received in our warehouse. If you are trying to estimate when a purchase will be delivered, please contact Furniture Loft.
Shipping & Handling Costs
Costs for these services will be determined at the time of purchase.
Sales Tax
In-state orders will be charged 9% sales tax.